Get reply rules

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usefini.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get reply rules

> Read the workspace conditions for no reply, internal comment, and direct reply behavior.

Returns all three reply rule slots for the authenticated workspace.

## Headers

<ParamField header="Authorization" type="string" required>
  Bearer token containing your Fini workspace API key. Format: `Bearer fini_...` The key needs `read` scope.
</ParamField>

## Response

Returns one [reply rule collection](/en/api-reference/reply-rules#reply-rule-collection).

Disabled reply-type slots can return an empty `conditions` array. That empty array is intentional: it means no condition tree is configured for that slot.

<RequestExample>
  ~~~bash cURL theme={null}
  curl --request GET \
    --url 'https://api-prod.usefini.com/v2/reply-behavior/public' \
    --header 'Authorization: Bearer fini_your_api_key'
  ~~~

  ~~~javascript Node.js theme={null}
  const response = await fetch('https://api-prod.usefini.com/v2/reply-behavior/public', {
    method: 'GET',
    headers: {
      Authorization: 'Bearer fini_your_api_key'
    }
  });

  const replyRules = await response.json();
  ~~~

  ~~~python Python theme={null}
  import requests

  response = requests.get(
      "https://api-prod.usefini.com/v2/reply-behavior/public",
      headers={"Authorization": "Bearer fini_your_api_key"},
  )

  reply_rules = response.json()
  ~~~
</RequestExample>

<ResponseExample>
  ~~~json 200 OK theme={null}
  {
    "noReply": {
      "id": "1c1d72e3-9239-4f43-ad81-2bbb0b7c0312",
      "companyId": "228eb0c4-55d9-40c8-b9d1-dae413508164",
      "replyType": "NO_REPLY",
      "conditions": [
        {
          "scope": "SCALAR",
          "predicate": [
            {
              "left": {
                "path": "alreadyEscalated",
                "dataType": "boolean"
              },
              "operator": "==",
              "right": {
                "value": true
              }
            }
          ]
        }
      ],
      "isEnabled": true,
      "createdAt": "2026-07-28T08:55:32.000Z",
      "updatedAt": "2026-07-28T09:10:04.000Z"
    },
    "internalComment": {
      "replyType": "INTERNAL_COMMENT",
      "conditions": [],
      "isEnabled": false
    },
    "directReply": {
      "replyType": "DIRECT_REPLY",
      "conditions": [],
      "isEnabled": false
    }
  }
  ~~~
</ResponseExample>


## Related topics

- [Get reply rule fields context](/en/api-reference/get-reply-rule-fields-context.md)
- [Overview](/en/api-reference/reply-rules.md)
- [Reply Rules](/en/automations/reply-behavior.md)


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